Shipping & Returns

IF your shipping seems too high, please contact cindy@horsesjustwannahavefun.com

SHIPPING CHARGES

Due to the various sizes and weights of our products, our shipping charges may appear higher than necessary. IF the actual shipping charges are more than you paid, we will contact you and see if you would like cancel your order or pay the difference. This rarely happens.

We will use the most economical and fast shipping option and pack as many products into the right box, using Priority Mail Flat Rate boxes and Priority Mail Regional Boxes if possible.

IF you are due a refund because the shipping charges are lower than your payment, we will email you with the option of either adding more product or a credit on your card or PayPal account.

We ship fast and if we don’t hear from you, a credit on your card or PayPal account will be the default refund option.

Please email cindy@horsesjustwannahavefun.com or call 715-820-3107 if you have any questions about shipping.

We want you to be happy with your purchasing experience!!

Horses Just Wanna Have Fun Products

Horses Just Wanna Have Fun is committed to providing high quality products and customer service to our customers. If you have problems with your product, please email us and we will rectify the problem in accordance with our guidelines below.

Have you received product(s) damaged in shipment?

If your product was damaged in shipment, you have the choice of receiving a replacement or we will issue you a credit. Please notify us email within seven days of receipt of the product and outline the problem to us.

Have we sent you the wrong product?

If it is our fault, then simply call us and we will provide you with the correct product free of charge.

Have you received a faulty product?

If your product(s) is faulty, you have the choice of receiving a replacement or we will issue you a credit. Please email us within seven days of receipt of the product and outline the problem to us.

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